Adventures in car buying, episode 1
The time has begun in the EdB household to search for a new set of wheels. Let’s not get into criteria here… I’m blogging about the experience.
Tonight, I summoned my courage and decided I would visit Steve Foley Cadillac in Northbrook (down the street from Barnaby’s ;)). I like the look of a few of their new cars, even though I figure I’m 20 years too young to be buying a Caddy. Thus, it took a little bit of extra chutzpah to head in.
Here’s the experience…
First, the showroom needs a serious update. Wood paneling, vinyl furniture, etc. They recently knocked down the old flying saucer section of the showroom, but the rest needs help, too.
Second, it was like a morgue for hot cars inside. Two sales guys didn’t move a muscle from their desk when I entered, despite the fact that they could clearly see me. Finally, a woman approached and asked if anyone was helping me. When I replied no, her odd response was “that’s great”, and she walked away. I overheard her leaving for the evening shortly thereafter; sorry that I couldn’t bother to buy a car from her.
Third, once a salesperson finally could be bothered to talk to me, he didn’t seem all that interested. On the other hand, he didn’t shoo me out the door — just didn’t seem like a particularly insightful process.
And last, to top it all off, on my way out, I could clearly smell the scent of a cigarette wafting through the showroom.
Maybe I’ll make another visit — in about 20 years.