Theiving Elsewhere in Chicago
It’s Christmas. I’m VERY pregnant and have decided that I would place orders on line for Christmas presents. I ordered from Garrett’s Popcorn and made arrangements to have it shipped to a business client. Imagine my surprise when I found out that 3 delivery attempts had been made by FedEx (not my favorite carrier right now) and that package could not be delivered. I was NOT contacted by Garretts nor was I contacted by FedEx. Instead, it was my curiosity in checking the tracking that uncovered this error.
When I called the number provided on the Garrett Popcorn site, I was told that they could not contact FedEx for me. I ended up calling FedEx and they pretty much told me that Garrett Popcorn would have to contact them to reroute it. So I called Garrett’s again and got the same run around. After explaining my situation – maybe it was the annoyed pregnant voice I used – I finally got the Garrett’s Corporate Office number which I called.
I was told that if after 3 delivery attempts, FedEx could not deliver the package then it would be destroyed. I would not get a refund and would not be able to get a replacement shipment. I ended up getting the package re-routed through Garrett’s corporate office, but will have to pay a rerouting fee. Who knows if I will ever get the package. I just know the following:
1. I hate FedEx; the customer service people there should be taught manners.
2. I will NEVER order from Garrett’s Popcorn.
3. I will NEVER buy Garrett’s Popcorn.
4. Garrett’s Popcorn are theives (only I got taken willingly).
Ho, ho, ho – Humbug!!!!